Initiating a difficult conversation with someone is never easy. However, it still may need to be done. To ease your nerves, and the possibility of it taking a sour turn, use this guidance to plan ahead.
A general term used to describe one person injuring or trying to injure another by communicating to them that their opinions and emotions are invalid, selfish, uncaring, stupid, and/or wrong. An invalidation can range anywhere from direct hurtful remark to a “tsk, tsk.” A rolling of the eyes can be an invalidation, and so can being verbally abusive. It’s usually the sneaky mental invalidations that cause the most damage because they may go unnoticed while it injures and manipulates the victim. Find out more about invalidation.
Workplace bullying is deliberate, disrespectful and repeated behavior toward another individual (the target) in the workplace. Most commonly these repeated acts of workplace aggression are passive, indirect and nonphysical. What these acts have in common is that they harm both the targeted individual and the organization. Find out more about workplace bullying.
Including: opening lines for hard conversations; open-ended questions; ways to directly express your feelings; responses to attacking statements. Read more helpful phrases.
Body language is a process of receiving and decoding nonverbal communication that is often done without our conscious awareness. It consists of silent signals that tend to reveal underlying motives and emotions. The tiniest gestures, like the way someone stands or enters a room, often speak volumes about someone's confidence, self-worth and credibility. Find out more about body language.