Networking

Arranging the Contact or Informational Interview

Now that you have a list of potential contacts you want to contact them by email or phone to request an informational interview by phone or in person. Writing first can be helpful to allow them time to anticipate your call and think of information that might be helpful to you. Make it clear that you are asking for information. Allow the volunteer to offer different levels of help at their discretion, perhaps based on their years of experience, influence in the organization or field. In many cases, it also depends heavily on the first impression you make, so conduct research in advance and have some thoughtful questions to ask. (See samples below.)

If you setup a meeting by telephone, prepare a brief script saying who you are, who referred you (if appropriate), why you are calling and when you would like to meet. When writing, mention the name of the person who referred you (or other source — e.g., the KCN, newspaper article, information gathered from company research) early in your message.

If you provide a resume with your letter, make sure to note that it is for background information only. That way, it doesn't impose any expectations on them, but does allow them the discretion to pass it along to other individuals, if they choose.

Preparing for the Informational Interview

Thorough preparation is the key to a successful informational interview, both to gain the information you want and to make a favorable impression. Research the contact's career field, industry, and organization in order to prepare informed questions. People will feel more comfortable in referring you to other professionals when you demonstrate your own commitment to professionalism in networking. Those who "wing it" will unknowingly close some doors for themselves.

Here are a few tips to help in contacting and building a rapport with those are you attempting to connect with:

• Arrange meetings that are convenient for them. (Visiting volunteers is by far the best way to use the network; a phone call is the second best alternative as a follow-up to an introductory email message.)
• Arrive on time; 5-10 minutes before, if possible.
• Dress appropriately for the work environment you are visiting.
• Have questions prepared ahead of time (see a short list of common questions).
• DO NOT ASK them to "find you a job." They don't know you, and they may have no involvement with hiring at their organization.
• Write a thank-you note to each volunteer within 24 hours of your call or visit.
• Provide feedback to the Career Development Office regarding your conversation with volunteers. Please let us know of any changes in information that you discover, so the information on file remains timely.